Clicksoftware showcases workforce management solutions at. Using vr via devices such as headsets or helmets allows field techs to immerse themselves in a typical workday environment, without actually being there. Clicksoftwares service optimization suite provides a comprehensive range of mobile workforce management solutions designed to help service organizations face headon the challenges of mobile workforce scheduling. Cksw is the leading provider of automated mobile workforce management and service optimisation solutions for the enterprise, both for mobile and inhouse resources. Clicksoftware is a provider of field service and workforce management software and solutions for every size of field service business in any industry. It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face headon the challenges of mobile workforce.
Field service management software for the future clicksoftware. Apr 27, 2016 clicksoftware is the field service solution of choice for salesforce, sap and top systems integrators. Field service optimization deliver high quality service to customers, while controlling costs. Clicksoftware enables customers with intelligent, automated decision making delivered in real time. The platform achieves this through field service management, job scheduling, dispatching, tasks, work orders, assets, timesheets, reporting and more. Clicksoftware headquarters in burlington, massachusetts. Mobile workforce management implementation partner diabsolut. The addition of clicksoftware will enhance salesforce service cloud and salesforce field service lightning, which harnesses the latest in dispatching, mobile workforce. Optimized mobile workforce management from clicksoftware delivers field service efficiency to the customer or to the infrastructure playing a critical role in securing top and bottom line revenue.
Burlington, massachusetts, april 27, 2016 clicksoftware, the leading provider of field service management solutions for the enterprise, today introduced click field service edge, a new cloudbased, mobile workforce management platform designed to meet the needs of the largest and. Salesforce looking to acquire clicksoftware technologies. The platform achieves this through field service management. Clicksoftware using ibm worklight to making mobile. Proven workforce management solutions from clicksoftware fill in the form and receive a full package of practical materials that will transform your service. Clicksoftware coined the term service chain optimization in 1996. Mobile workforce management implementation partner. Clicksoftware positioned as a leader for third consecutive. The truth about mobile phone and wireless radiation dr devra davis duration. Patrick burns, senior vp of product management, clicksoftware.
Clicksoftware and hcl axon announce global partnership. Streetsmart mobile workforce management products mobile apps. Clicksoftware announce launch of artificial intelligence based field service tool. Using ibm worklight to making mobile workforce management solutions better ibm mobile. Clicksoftware is software for workforce optimization. With its longstanding presence in the field of mobile field force management, clicksoftware is an.
Fp or francisco partners, a leading global technologyfocused private. The sap cloud platform rapid application development service by mendix is your solution for lowcode development. Learn more about clicksoftware senior vice president of product management patrick burns. Their software contains advanced decisionmaking algorithms that help managers optimize their business practices, helping them complete more calls per day, week, month, and year. Solutions for field service management clicksoftware. Clicksoftware offers new edge to power field service. An obvious application of this technology is allowing field techs to experience a service call without being onsite. Cksw the company, the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced that it has signed a definitive agreement to be acquired by private funds managed by francisco partners management. We are committed to respecting privacy and recognize the need for appropriate protection and management of any personal data that is shared with us as part of using our cloud service. The company serves the telecommunications, utilities, home appliances, office equipment and multinational industries. Automated mobile workforce management and optimization solutions clicksoftware technologies announced it has entered into a definitive agreement to acquire xora, a cloudbased market specialist in. Cksw, a leading provider of automated mobile workforce management and optimization solutions, today announced a partnership with infor, a leading. Star gas partners to leverage clicksoftwares mobile.
Clicksoftware is a global leader in field service management solutions, delivering value through improved efficiency, effectiveness, and enhancing customer experiences. Workforce management software provides a wealth of data that leaders can use to trim away the fat and streamline the process their workers use. Clicksoftware signs definitive agreement to acquire xora inc. Servicebench, the leading provider of webbased service management solutions, and clicksoftware technologies ltd. Streetsmart leads the industry with our full suite of mobile workforce management solutions. Mobile workers can use the app on their phone to track. Clicksoftware technologies is a privately held company, headquartered in burlington, massachusetts and petah tikva, israel, that offers automated mobile workforce management and service optimization solutions for enterprise and small businesses, both for mobile and inhouse resources. Clicksoftware acquires workforce management specialist xora.
Much like basic crm systems, the best workforce management solutions can capture and analyze data that might otherwise be overlooked, and present findings in a way that is easily digestible. Cksw is the leading provider of automated mobile workforce management and service optimization solutions for the enterprise, both for mobile. Field service edge a consecutive sixth time leader in gartners magic quadrant field service management category, field service edge provides an endtoend service chain management solution, with a strong focus on mobile workforce scheduling and management. In order to achieve this, the cloud mobile workforce management software and optimization solutions offered by clicksoftware incorporates business best practices and advanced decisionmaking algorithms that enable its clients to manage and optimize entire service operation.
Clicksoftware, a salesforce company offers automated mobile workforce management and service optimization solutions for enterprise and small businesses, both for mobile and inhouse resources. Clicksoftware, which provides automated mobile workforce management and service optimization solutions for companies, was last acquired back in 2015 by san franciscobased equity. Cksw the company, the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced that it has signed a definitive agreement to be acquired by private funds managed by francisco partners management l. Clicksoftware 35 corporate dr burlington, ma e commerce. Cksw, the leading provider of automated mobile workforce management and optimization solutions for the. Clicksoftware blends unparalleled industry expertise and stateoftheart computer science to deliver. The cloudbased click field service edge platform is a cuttingedge solution for optimizing the scheduling and management of a mobile workforce.
Clicksoftware partners with infor to enhance scheduling of. They have over 700 employees in offices in north america, emea, and apac. Clicksoftware, the leading provider of field service management solutions for the enterprise, today introduced click field service edge, a new cloudbased, mobile workforce management platform. Using mobile technology, cloudbased administrative software and back office apis, companies can quickly implement a complete solution that meets their mobile workforce management. Clicksoftware, a salesforce company headquarters in burlington, massachusetts. Clicksoftware provides a wide range of mobile workforce management solutions geared towards service companies with complex scheduling. Sap crm service management rapiddeployment solution provides support for service agents and managers handling customer issues. About streetsmart mobile workforce management solutions. Salesforce does this in one unified platform resolve customer issues faster by boosting employee productivity whether you are a dispatcher or mobile worker. About mobile workforce management, service optimization and mobility solutions.
Request information integrating with fleet complete provides clickschedule with the ability not only to plot job sites and locations for technicians to action, but also to track the status of jobs in progress. Much like basic crm systems, the best workforce management solutions. Whether a gas, electric, or water utility, you need to ensure operational efficiencies across the entire enterprise workforce. Clicksoftware mobile workforce management and diabsolut fsm solutions deliver proven mobility solutions for field service organizations seeking uptothesecond communication and information for missioncritical as well as daytoday field operations.
Realworld examples of how vr can aid mobile workforce management. Get features that make mobile workforce management easier on everyone involved. The project aims to improve rostering processes for network rails signalling and maintenance workers by optimising which employee works when, and on what part of the rail network, factoring in compliance. Clicksoftware workforce mobility is an endtoend workforce management solution that helps a mobile workforce run efficiently. Applying the right workforce management model and solutions allows both the enterprises that own the customer relationship, and their service partners to better manage capacity, improve service delivery, and improve efficiency. Get everything your team needs to effectively juggle the complex logistics, rising customer expectations, and high costs of onsite operations. Clicksoftware mobile workforce management and diabsolut fsm solutions deliver proven mobility solutions for field service organizations seeking uptothesecond communication and information for. Clicksoftware, based in burlington, massachusetts, provides automated mobileworkforcemanagement and serviceoptimization solutions for enterprises and small businesses. Learn how data management, advanced analytics, and ai are reshaping field service management and show no signs of slowing any time soon. Since 1999 streetsmart mobile workforce solutions has been empowering companies to gain visibility and improve productivity into their mobile workforce management operations. Clicksoftware develops software that is used by service companies to schedule and dispatch field service employees. Request information integrating with fleet complete provides. Technology solutions for better workforce management improve your team and project time management, staff productivity, project logistics, and legal compliance with the use of a workforce. Get features that make mobile workforce management easier on.
Clicksoftware is an automated mobile workforce management and service optimization solution for enterprise and small businesses. Discover the value of field service management software field service software helps you improve inperson support. We offer innovative field service management solutions to address the business needs of organizations across a wide range of industries. Clicksoftware is the field service solution of choice for salesforce, sap and top systems integrators. Clicksoftware is a leading provider of automated mobile workforce management and service optimization solutions for the enterprise, both for mobile and inhouse resources. Many work order management solutions include the ability to issue work orders to contractors via email, fax, or manual means. Clicksoftware mobile workforce management software our mobile workforce management software solutions incorporate business best practices and advanced decisionmaking algorithms that enable you to manage and optimize your entire service operation. Clicksoftwares goal is to help our clients succeed at the pinnacle moment when the work is completed. We work closely with our customers to ensure they deliver exceptional field service, by giving them the best tools for the job.
We continue to innovate and further build on 20 years of delivering the worlds leading mobile workforce management. Petah tiqva, hamerkaz, israel industries enterprise software, human resources. Clicksoftware is one of the leading providers of mobile workforce management and service optimization solutions. Discover how the service lets you quickly design, create, test, go live with, and continually enhance innovative business applications and achieve your organizations vision for the future. Oct 15, 20 clicksoftware using ibm worklight to making mobile workforce management solutions better. Streetsmart mobile workforce management products provide bestinclass mobile app solutions designed for any industry with remote workers. Field service management software and solutions clicksoftware clicksoftware is the leading provider of field service and workforce management software and solutions for every size of field service business in any industry. Mwc 2018 will bring clicksoftwares mobile solution app. Clicksoftware, based in burlington, massachusetts, provides automated mobile workforce management and serviceoptimization solutions for enterprises and small businesses. Automated mobile workforce management and optimization solutions clicksoftware technologies announced it has entered into a definitive agreement to acquire xora, a cloudbased market specialist. Clicksoftware mobile workforce management for utilities. Technology solutions for better workforce management. Jul 10, 2014 clicksoftware is the leading provider of automated mobile workforce management and optimizing solutions for the rail and other industries.
The companys software is used by service companies to streamline the scheduling and dispatching of field service employees. Clicksoftware, a leading provider of field service management solutions for the enterprise, today introduced click field service edge, a new cloudbased, mobile workforce management. Clicksoftware is the leading provider of automated workforce management and software solutions for every size of field service business. Clicksoftware is the leading provider of automated mobile workforce management and optimizing solutions for the rail and other industries.
It all starts with an easy to download mobile device app. We work closely with our customers to ensure they deliver. The addition of clicksoftware will enhance salesforce service cloud and salesforce field service lightning, which harnesses the latest in dispatching, mobile workforce empowerment, and. Clicksoftware mobile workforce management solutions for utilities keeping your field service teams on time, on target, and correctly skilled is not always easy. Using mobile technology, cloudbased administrative software and back office apis, companies can quickly implement a complete solution that meets their mobile. Clicksoftware is the leading provider of automated workforce management and optimization solutions for every size of service business. Clicksoftware mobile workforce management software our mobile workforce management software solutions incorporate business best practices and advanced decisionmaking algorithms that enable. Mobile workers can use the app on their phone to track time, get dispatched job information, record job site information on mobile forms and more. Network rail selects capgemini and clicksoftware for new. Clicksoftware is a leading provider of field service management software.
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